Refund Policy

At GP Power Control, we strive to provide high-quality products and reliable services. This Refund Policy outlines the conditions under which refunds are processed.

1. Order Cancellation

• Orders can be cancelled within 24 hours of placing the order.
• Orders once dispatched cannot be cancelled.

2. Refund Eligibility

• Refunds are applicable only in case of manufacturing defects or transit damage.
• Claims must be raised within 48 hours of delivery with proper proof (clear images and unboxing video).
• Products must be unused, uninstalled, and in original packaging with all accessories intact.

3. Non-Refundable Cases

• Products damaged due to improper handling, installation, or usage.
• Physical damage, burn damage, water/fire damage, or electrical overload.
• Change of mind after dispatch.

4. Refund Process

• Once your request is approved, the refund will be processed within 7–15 working days.
• The refund will be credited to the original payment method.

5. Shipping Charges

• Shipping charges are non-refundable.
• If a prepaid order is refused or not accepted at delivery, both forward and reverse shipping charges will be deducted from the refund amount.

6. Contact Us

For refund requests or any queries, please contact our support team through our official website or provided contact details.